Empowering Service Intelligence for Off-highway OEMs

Elevāt connects machines, dealers, technicians, and service teams through one Industrial AI + IoT platform, helping OEMs diagnose faster, guide service work, and act on real-time machine data.

The Connected Service Loop

  • Elevāt Intelligence
  • Machine Data
  • OEM Service
  • Dealer Network
  • Technicians
  • Operators

See What Connected Service Could Be Worth to Your Business

Your OEM Profile

  • Machines built / sold per year: 500
  • Average machine sales price ($): $150,000
  • Annual service calls (warranty + field): 2,000
  • Fully-loaded technician cost / hour ($): $100

Your estimated value with Elevāt

  • Estimated Annual Value: $2.4M
  • Revenue uplift + service cost savings:
    • Aftermarket revenue uplift (2% of machine sales): $1.5M
    • Truck rolls eliminated (40% reduction × 8 hrs × rate): $640K
    • Remote diagnostic efficiency gain: $36K
    • Warranty cost reduction (predictive alerts): $225K
  • Estimated operating expense: –$180K
  • Net annual benefit: $2.2M

Build your own savings model

Tailor the inputs to your fleet size, service volume, and machine value. Get a side-by-side view of operating expense vs. projected annual benefit.

The OEM Challenge

Service Is Too Complex to Stay Fragmented

OEM service teams, dealers, and technicians are managing more complex machines with disconnected tools, scattered knowledge, and limited visibility into what is happening in the field.

Fragmented Service

  • Knowledge lives in manuals
  • Diagnostics live in separate tools
  • Escalations depend on experienced technicians
  • Dealers operate with inconsistent visibility
  • Service and parts opportunities are missed

Connected Service

  • Machine data, diagnostics, and service history in one view
  • Guided workflows for technicians
  • Faster escalation and OEM support
  • Dealer teams work from shared intelligence
  • Every service interaction creates more value

What is service intelligence?

Service intelligence helps OEMs turn machine intelligence, diagnostics, dealer workflows, and service history into coordinated action across their service network.

Start here

Start with machine data. Move toward service intelligence.

  1. Equipment Telematics
    Connected machines create visibility through equipment data, machine health signals, utilization, fault codes, and service history.
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  2. Remote Diagnostics
    Machine context, fault codes, alerts, and service history support faster diagnostic decisions across OEM and dealer teams.
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  3. Condition Monitoring
    Machine health signals and condition data help OEMs identify potential service needs earlier through proactive analysis.
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  4. Service Intelligence
    Machine data, diagnostics, dealer workflows, and service context turn into coordinated action across the OEM service network.
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The Elevāt Platform

One Platform to Diagnose, Guide, and Act

Elevāt brings machine data, OEM knowledge, service workflows, and AI-powered intelligence into the flow of service work.

Diagnose Faster

Bring equipment data, service history, fault codes, and diagnostics into one place so teams understand issues faster.

Guide Every Job

Deliver guided workflows, OEM knowledge, and AI-supported next steps to technicians and service teams.

Act in Real Time

Trigger service workflows, support remote diagnostics, and enable updates that help teams move from insight to resolution.

Service Toolbox

The Connected Service Toolbox for OEM Networks

Elevāt gives OEMs and dealer teams the tools to see what is happening, understand what it means, and take action across the service network.

  • Track Faults
    See active faults, alerts, and machine signals as they happen.
  • AI Service Technician
    Support technicians with guided answers based on machine context, diagnostics, and OEM knowledge.
  • CAN Bus Trace
    Analyze machine signal data remotely to support faster root-cause analysis.
  • File Transfer & OTA
    Support updates and remote actions that help reduce unnecessary field visits.

How It Works

  1. Machine sends data
    Telemetry, faults, and signals stream in from connected equipment.
  2. Elevāt organizes context
    Signal, fault, and service context are structured automatically.
  3. Service team reviews
    OEM or dealer service teams see the issue with full context.
  4. Technician gets guidance
    Guided next steps land with the right tools and parts ready.
  5. Service action completed
    Resolution captured and shared back across the network.
  6. System learns for next time
    New insight strengthens diagnostics for future service events.

Lifecycle Value

Service Value Across the Machine Lifecycle

  1. Install
    Start every asset with the right setup, data, and connected service foundation.
  2. Maintain
    Diagnose faster, guide service work, and support better machine readiness.
  3. Upgrade
    Identify opportunities, deliver improvements, and extend lifecycle value.
  4. Grow Service Value
    Create more consistent service and parts revenue opportunities across the installed base.

Where Value Shows Up

Unlock the Full Value of Service

  • Service Efficiency

    • Faster issue resolution
    • Better technician preparation
    • Fewer unnecessary field visits

  • Dealer Execution

    • Stronger dealer execution
    • Better visibility across the field
    • Stronger customer trust

  • Revenue Opportunity

    • More service and parts opportunities
    • Lifecycle service value
    • Higher attach rates over time

Built for Real OEM Service Environments

Trusted by OEMs and Industry Leaders

Ready to Build a More Connected Service Network?

Elevāt helps OEMs connect machines, people, and service workflows through one Industrial AI + IoT platform, giving teams the visibility and intelligence needed to diagnose, guide, and act in real time.